This page last updated: June 4th 2016
Home of THE real CANADIAN James Taylor


It seems to me that, particularly in an economy where Customer Service should be
more important than ever, it has fallen by the wayside.

More and more I'm finding that companies seem to have little regard
for the Customer once the sale has been made.

Personally, I use the term "Customer DIS-Service" for the current state of affairs.

To quote a line from the movie Network:

"I'm as mad as hell and I'm not going to take this anymore",

which is the reason for this website.



If I'm going to complain about BAD Customer Service,
it's only fair that I should applaud GOOD Customer Service
any chance I get. Here's one ...

Congratulations to

Read this to see a company that practices REAL CUSTOMER SERVICE.
A definite exception to the norm.


My WARNINGS about these companies ...

Starwarfans - Amazon Marketplace

Read this to see why I believe you should
NEVER deal with
Starwarsfan - Amazon.ca Marketplace






Read this to see why you CAN'T TRUST Home Hardware
to honour their advertised sale prices.



Read this to see why I believe you should
NEVER deal with ANTONLINE.COM
(on the AMAZON.ca website aka ANTONLINE CA.)




Read THIS to see why I believe
CREATIVE LABS
do not stand behind their warranty

Read THIS to see why I believe
you should NOT BUY these speakers.




Click here to look at a recap of recent interactions
I had with AVOYA TRAVEL
and why you can't believe their website.




Click here to look at a recent purchase I made of
KRAFT OLD CRACKERBARREL CHEESE.





Click here to look at an unsatisfactory purchase I made of
BUDDIG Turkey slices.




PURINA's Pro Plan dry dog food

Read this to see why I am frustrated with Purina
PURINA / Pro Plan





Watch here for more examples of Customer DIS-SERVICE. I have others that I could add right now,
but condensing them to fit here and still be meaningful will be a challenge.

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THE real CANADIAN James Taylor

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